What Are Cookies
For more general information on cookies see the Wikipedia article on HTTP Cookies.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
For more information on Google AdSense see the official Google AdSense privacy FAQ.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter and Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
The table below explains our use of each cookie in more detail.
|Cookie Owner||Name||Type||Expiration Time||What it's used for|
|CloudFlare||__cfduid||3rd party||1 year|
This is set by the CloudFlare service to identify trusted web traffic. The cookie doesn't track or store any personal user information, nor does it identify a user using any user id from our website. More info: https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-CloudFlare-cfduid-cookie-do-
|Helm Tickets||ht-user, _ht-ident||1st party||End of session|
We use these to keep users logged into the website and to ensure that any items in their cart are persisted across their current session. We don't use these to study user behaviour over a certain period of time or anything like that, it's purely used to enable functionality on the website.
|Helm Tickets||_frontendCSRF, _backendCSRF||1st party||End of session|
We use these as a security measure to prevent cross site request forgery
|Helm Tickets||_ht-ccs||1st party||1 year|
|Google Analytics||_ga||1st party||2 years|
Used to distinguish users
|Google Analytics||_gid||1st party||24 hours||Used to distinguish users|
|Google Analytics||_gat*||1st party||1 minute|
Used to throttle request rate
|Stripe||__stripe_mid||1st party||1 year|
Used by Stripe, our payment solutions provider, to allow Stripe to detect anomalous behaviour that may be indicative of fraud as users browse the website. More info can be found here: https://stripe.com/gb/privacy
|Stripe||__stripe_sid||1st party||End of session|
|Stripe||nsr||3rd party||End of session|
|Stripe||m||3rd party||10 years|
|Hubspot||__hstc||1st party||2 years|
The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
|Hubspot||hubspotutk||1st party||10 years|
This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.
|Hubspot||__hssc||1st party||30 minutes|
This cookie keeps track of sessions. This is used to determine if Hubspot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
|Hubspot||__hssrc||1st party||End of session|
Whenever HubSpot changes the session cookie, this cookie is also set. Hubspot set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when Hubspot manage cookies, they assume it is a new session.
|Hotjar||_hjIncludedInSample||1st party||365 days|
Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
|ShareThis||__stid, __unam||3rd party||1 year|
Used as part of the AddToAny social sharing buttons functionality. Unique identifiers given to each computer to allow traffic analysis to ShareThis.
|AddToAny||uvc, __utmz, __utmt, __utmc, __utmb, __utma||3rd party||Up to 2 years|
These cookies are used to provide the social sharing functionality and to be able to anonymously track the source via Google Analytics
If there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us via email: email@example.com